This Privacy Policy explains how Third Hand Earthworks ("we," "us," or "our") collects, uses, and protects information when you visit thirdhandearthworks.com (the "Site") or contact us about forestry mulching and land clearing services.
Information We Collect
When you submit our contact / free estimate form, we collect the information you provide, which may include:
- Your name and phone number
- Your email address
- The street address, city, and state of the property you'd like cleared
- Approximate acreage, reason for clearing, and how soon you're looking to schedule
- Any additional details you include in the message field
We do not collect payment information through this Site.
How We Use Your Information
We use the information you submit to respond to your estimate request, schedule and perform work, and communicate with you about your project. We may also use your contact information to follow up about a quote or send updates related to work you've requested.
How We Share Your Information
We do not sell your personal information. We use a small set of business tools to run our operations — including form-processing and automation software (such as Zapier), a customer communication platform, and job-scheduling/invoicing software — which receive the information needed to route your request to us and manage the job. These providers process information on our behalf and are not authorized to use it for their own marketing purposes.
We may also disclose information if required by law, or to protect the rights, property, or safety of Third Hand Earthworks or others.
Third-Party Content on This Site
This Site displays content from third-party services, including embedded Instagram posts, YouTube videos, and a Google Reviews widget. These services may set their own cookies or collect data about your interaction with their embedded content according to their own privacy policies (for example, Meta's and Google's respective privacy policies). We don't control how these third parties handle that data.
Advertising
We advertise our services on Meta platforms (Facebook and Instagram). If you click through to our Site from one of our ads, Meta may collect information about that interaction under its own privacy policy and ad settings, which you can review and manage directly through your Meta account.
Cookies
This Site may use basic cookies or similar technologies to help pages function correctly and to understand general, aggregated traffic patterns. You can control or disable cookies through your browser settings; doing so may affect how some parts of the Site display.
Data Security
We take reasonable steps to protect the information submitted to us, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain the information you submit for as long as needed to respond to your inquiry, complete any work you've requested, and maintain business records, after which it may be deleted or archived.
Your Choices
You can ask us to update, correct, or delete the information we have about you, or to stop contacting you, at any time by calling us at (860) 607-0333.
Children's Privacy
This Site is intended for adults seeking property services and is not directed at children. We do not knowingly collect information from anyone under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy, call us at (860) 607-0333.
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